What is this eBook all about?
Losing a client is a double blow to your salon business. Not only do you lose out on potential referrals, but you also risk negative word-of-mouth that could cost you even more clients over time. This eBook meticulously details 156 potential pitfalls across 36 categories that could be driving your clients away for good.
How to use this eBook?
- Team Exercise: While you can go through this eBook individually, it's much more effective when you do this exercise with your team.
- 156 Mistakes Across 36 Categories: This eBook provides a comprehensive list of mistakes in 36 categories. Here's how it's structured:
- For each reason, there are 6 options. Choose which is applicable to you
- Never
- Rarely
- Sometimes
- Often
- Always
- Not applicable
- Compile the findings. Now pick reason which has mentioned Always as that reason could be the biggest why you may be losing a client. Try to improve.
- Go through Often and Sometimes reason as well and try to improve where possible.
- Repeat this exercise every quarter with your team.
Software
You can always get the print out of this eBook and do the exercise.
Alternatively, you can use our ready-made software to go through this exercise with your team.
It would more effective and efficient to do using the online software especially when multiple people want to do do this exercise.
You can also add/update/delete categories and criteria to suit your needs.
Send an email to hitesh@getgrowthexperts.coms, if you want to find out more about software.
Who is this eBook for?
Anyone who is associated with beauty salon industry such as
- Beauty Salon Owner
- Beauty Salon Managers
- Beauty Salon Business Coach/Consultant
- Digital Marketing Agency specialised for Beauty Salon